Patients
At Musgrave House Medical Consulting, we are committed to providing every patient with a high standard of personalised,
professional and compassionate care in a discreet and comfortable setting. From your first enquiry to your consultation and beyond, our goal is to make your experience as smooth, accessible, and reassuring as possible.
As one of Northern Ireland’s leading private healthcare facilities, Musgrave House Medical Consulting provides access to some of the UK and Ireland’s top medical consultants, offering specialist care across a range of disciplines including orthopaedics, plastic surgery, emergency medicine, psychiatry, and ADHD.
What to Expect at Your Appointment
When you attend Musgrave House Medical Consulting for your private consultation, you can expect:
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A friendly and efficient check-in process at reception
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A comfortable, private waiting area
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A one-on-one consultation with your chosen private medical consultant
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Ample time to ask questions, discuss your health concerns, and receive expert medical advice
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Referrals for diagnostics, follow-up care, or treatment as required
We encourage all patients to arrive 10–15 minutes before their scheduled appointment and to bring any relevant medical documentation or referral letters if applicable.
Our Private Healthcare Services
Musgrave House Medical Consulting caters to a wide range of specialist medical services, with a focus on delivering
patient-centred care in a comfortable and professional setting. Our services include:
Patient
Confidentiality &
Data Protection
Your privacy is a top priority at Musgrave House Medical Consulting. We adhere strictly to the Data Protection Act (UK) and are committed to handling all personal health information with the highest level of confidentiality and sensitivity.
All patient data is securely stored, and any personal information shared during your consultation is treated as strictly confidential. We ensure that GDPR-compliant policies are in place to safeguard your records.
Patient
Feedback
& Satisfaction
We continuously strive to enhance the patient experience. If you have recently visited Musgrave House Medical Consulting, we welcome your feedback through our Patient Satisfaction Questionnaire, which helps us identify areas for improvement and recognise exceptional service.
Your voice matters, and we are always eager to ensure our standards remain among the best in private healthcare in Northern Ireland.
Complaints
Procedure
While we aim to deliver a first-class service at all times, we understand that there may be rare occasions when your expectations are not fully met.
At Musgrave House Medical Consulting, we operate a transparent and respectful complaints procedure available to patients, solicitors, medical practitioners, or any individual or organisation who may have a concern about any aspect of their experience, either relating to a consultant or a member of our administrative team.
How to Make a Complaint:
✔ Speak directly to our Practice Manager
✔ Submit your concern in writing
✔ Request a copy of our Complaints Procedure Document
All complaints will be addressed professionally, in confidence, and in accordance with the relevant sections of the Data Protection Act.
📧 Contact Person: Isabel Stone
Email: isabel.stone@musgravehouseconsulting.com
Tel: 028 9560 7018
Our Facilities Include:
At Musgrave House Medical Consulting, we are committed to delivering a gold standard of private medical care in an environment that is both professional and welcoming. Our goal is to ensure every patient and consultant feels supported, respected, and confident in the quality of care and service they receive.
Private Medical Consulting Rooms
Standalone Offices
Small conference & Meeting Facilities
High-Speed Wi-Fi
Free On-Site/Disabled Parking
Convenient Transport Links
A Professional Environment Rooted in History
Originally serving as the Station House for the Balmoral railway halt, Musgrave House Medical Consulting has been respectfully transformed into a centre of healthcare excellence. While the historic character of the building has been preserved, its interior has been upgraded with modern clinical infrastructure, creating a safe, professional, and welcoming space for medical practice.
Our location beside Musgrave Park Hospital also allows for seamless collaboration and referral opportunities, further enhancing the standard of care we offer.
Supporting the Future of Private Healthcare
At Musgrave House Medical Consulting, we are committed to playing a key role in the advancement of private healthcare services in Belfast and beyond. Whether you are attending a private medical consultation, hosting a professional workshop, or establishing your practice in our facility, you’ll find that we deliver the highest standards in clinical support, comfort, and professionalism.
For more information, Contact us via email or give us a call.